Introduction

This Privacy Policy explains how Fair Deal Corporation ("Fair Deal", "we", "us", or "our") collects, uses, stores and protects information provided by visitors, customers, suppliers and business users of our website and services.

Fair Deal Corporation is a business supply and procurement partner based in Ahmedabad, Gujarat, providing a wide range of workplace, housekeeping, pantry, technology, electrical and industrial products.

Applicability

This Privacy Policy applies to information collected through:

• Our website and associated web pages.
• Contact and enquiry forms.
• Product quotation requests.
• Email and telephone communications.
• Customer and supplier interactions.
• Other services or communications provided by Fair Deal Corporation.

Information We Collect

Depending on how you interact with us, we may collect different types of information.

A. Personal & Business Information

• Full name
• Company or organization name
• Designation or job title
• Business address
• GST or other business information where required

B. Contact Information

• Email address
• Mobile or telephone number
• Business address
• Website or domain information

C. Transaction Information

• Quotation details
• Order information
• Invoice information
• Payment references
• Delivery information

D. Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Website usage information

Legal Basis for Processing

Where applicable, Fair Deal may process personal information based on one or more of the following:

• Consent: Where you have provided consent for a specific purpose.
• Contractual necessity: Where information is required to process an enquiry, quotation, order or service.
• Legal obligations: Where processing is required to comply with applicable laws or regulations.
• Legitimate business purposes: Such as maintaining website security, preventing fraud and improving services.

How We Collect Your Information

We may collect information in the following ways:

• Directly from you when you submit an enquiry or quotation request.
• When you contact us by email or telephone.
• When you communicate with our sales or support team.
• Automatically through website technologies such as cookies.
• From service providers involved in payment, delivery or website operation, where applicable.

How We Use Your Information

We may use collected information for the following purposes:

• Responding to enquiries and quotation requests.
• Processing orders and business transactions.
• Providing product and procurement support.
• Communicating regarding orders, quotations and services.
• Improving our website and services.
• Maintaining website security.
• Preventing fraudulent or unauthorized activities.
• Complying with applicable legal requirements.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience.

Cookies may be used for purposes such as:

• Maintaining website functionality.
• Remembering preferences.
• Understanding website traffic.
• Improving website performance.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Data Sharing & Disclosure

Fair Deal Corporation does not sell or rent your personal information.

Information may be shared where necessary with:

• Internal employees and authorized representatives.
• Product suppliers and distributors.
• Payment and financial service providers, where applicable.
• Logistics and delivery partners.
• Website hosting, analytics and technology service providers.
• Government authorities or law enforcement agencies where legally required.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

• Providing requested products or services.
• Maintaining business and transaction records.
• Meeting accounting, tax and other legal requirements.
• Resolving disputes and enforcing contractual rights.

When information is no longer required, reasonable measures may be taken to securely delete, anonymize or dispose of it.

Data Security

Fair Deal Corporation takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss or disclosure.

• Secure website connections where applicable.
• Access controls for business information.
• Reasonable security measures for administrative systems.
• Restricted access to information based on business requirements.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including:

• Requesting access to personal information held by us.
• Requesting correction of inaccurate information.
• Requesting deletion where legally applicable.
• Withdrawing consent where processing is based on consent.
• Raising concerns regarding the processing of your personal information.
• Opting out of promotional communications, where applicable.

To submit a privacy request, please contact us using the details provided below.

Children's Privacy

Our website and services are intended primarily for business and professional users. We do not knowingly seek to collect personal information from children.

Third-Party Links & Services

Our website may contain links or integrations provided by third parties, including mapping, analytics, payment, communication or social media services.

Third-party websites and services operate under their own privacy policies. Fair Deal Corporation is not responsible for the privacy practices of external websites.

Grievance Redressal

If you have a privacy-related concern, complaint or request, please contact Fair Deal Corporation using the following details:

Changes to This Privacy Policy

Fair Deal Corporation may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.

Any updated version will be published on this website with a revised effective date.