Terms & Conditions

1. Definitions

• "User" means any individual, business, organization, or legal entity accessing or using the Website or services provided by Fairdeal Corporation.
• "Company" means Fairdeal Corporation, Ahmedabad, Gujarat.
• "Products" means office stationery, housekeeping supplies, pantry items, computer peripherals, gadgets and technology accessories, CCTV and security systems, printer spares and AMC services, electrical and appliance products, safety products, abrasives, power tools, SS hardware, and other products listed or supplied by the Company.
• "Services" means product sourcing, quotation, procurement assistance, supply, delivery coordination, maintenance, AMC, and other business support services offered by the Company.
• "Website" refers to the Fairdeal Corporation website and all associated pages, content, forms, features, and services available through it.

2. Eligibility

You may use the Website and our services only if:

• You are legally competent to enter into a contract under applicable Indian law.
• You provide accurate and complete information when requested.
• You use the Website for lawful business, commercial, or professional purposes.
• You are authorized to act on behalf of an organization, where applicable.

3. About Fairdeal Corporation

Fairdeal Corporation is a business supply and procurement partner serving organizations and businesses with a wide range of routine workplace and industrial requirements.

Our product categories include office stationery, housekeeping supplies, pantry items, computer peripherals, gadgets and tech accessories, CCTV and security systems, printer spares and AMC, electrical products and appliances, safety products, abrasives, power tools, and stainless-steel hardware.

We aim to simplify procurement by providing businesses with a centralized and reliable supply solution.

4. Website Usage

Users agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of the Company or any third party.

Users must not:

• Use the Website for unlawful or fraudulent activities.
• Submit false, misleading, or inaccurate information.
• Attempt to gain unauthorized access to the Website or its systems.
• Interfere with the Website's security, functionality, or operation.
• Copy, reproduce, modify, or commercially exploit Website content without permission.
• Use automated systems or bots to collect information without authorization.

5. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing displayed on the Website are accurate.

However, product specifications, packaging, availability, prices, brands, and other information may change without prior notice.

Images shown on the Website may be for illustrative purposes and may differ slightly from the actual product supplied.

6. Quotations and Orders

• All quotations are subject to product availability.
• Quoted prices may be subject to applicable taxes, delivery charges, or other applicable costs.
• A quotation does not constitute final acceptance of an order unless confirmed by the Company.
• Orders may be accepted, modified, or declined based on availability and commercial conditions.
• Special or customized orders may be subject to specific terms communicated at the time of quotation.

7. Pricing and Taxes

Product prices may vary depending on quantity, brand, availability, specifications, market conditions, and applicable commercial terms.

• Prices may be quoted in Indian Rupees (INR).
• GST and other applicable government taxes may be charged as applicable.
• Transportation, delivery, installation, or service charges may apply separately.
• The final applicable price will be communicated through the quotation or order confirmation.

8. Payment Terms

Payment terms will be communicated to the customer at the time of quotation or order confirmation.

• Payments must be made through approved payment methods communicated by the Company.
• Advance payment may be required for certain products or orders.
• Credit facilities, where offered, are subject to Company approval and applicable terms.
• Customers are responsible for providing correct payment information.

9. Delivery

We make reasonable efforts to deliver products within the estimated delivery period communicated at the time of order confirmation.

Delivery timelines may be affected by product availability, transportation conditions, supplier delays, government restrictions, natural events, or other circumstances beyond our reasonable control.

10. Cancellation and Returns

Cancellation and return requests will be considered according to the product category, supplier conditions, order status, and applicable commercial terms.

• Cancellation requests should be submitted as early as possible.
• Orders that have already been dispatched may not be cancellable.
• Customized, special-order, or non-returnable products may not be eligible for return.
• Any approved return must comply with the Company's applicable return conditions.
• Customers may be required to provide photographs, invoices, or other supporting information for damaged or incorrect products.

11. Warranty and AMC

Where products are supplied with a manufacturer's warranty, the warranty will be governed by the respective manufacturer's warranty terms and conditions.

AMC (Annual Maintenance Contract) services, where applicable, will be governed by the scope, duration, service level, exclusions, and commercial terms specified in the applicable AMC agreement.

12. Intellectual Property Rights

All content available on the Website, including logos, brand identity, graphics, text, images, layouts, designs, software, and other materials, is owned by or licensed to Fairdeal Corporation unless otherwise stated.

No content may be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission from the Company or the respective rights holder.

13. Privacy and Data Protection

Information submitted through the Website, including contact details, quotation requests, business information, and communication details, may be collected and processed for responding to enquiries, providing services, processing orders, customer support, and other legitimate business purposes.

Please refer to our Privacy Policy for additional information regarding the collection and use of personal information.

14. Third-Party Products and Services

Some products and services may be sourced from manufacturers, authorized distributors, suppliers, service providers, or other third parties.

Third-party products may be subject to the respective manufacturer's or supplier's warranty, terms, policies, and service conditions.

15. Disclaimer

The Website and its content are provided on an "as available" basis. While we make reasonable efforts to maintain accurate information, we do not guarantee that the Website will always be error-free, uninterrupted, or completely accurate.

Product availability, pricing, specifications, delivery timelines, and other commercial information may change without prior notice.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Fairdeal Corporation shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or products and services supplied by third parties.

Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

You agree to indemnify and hold harmless Fairdeal Corporation, its employees, representatives, affiliates, and service providers from claims, losses, liabilities, or expenses arising from your misuse of the Website, violation of these Terms, or violation of applicable law or third-party rights.

18. Account and Access Termination

Where account-based services are provided, the Company reserves the right to suspend or terminate access where there is a violation of these Terms, fraudulent activity, misuse of the Website, or other circumstances permitted by applicable law.

19. Force Majeure

The Company shall not be responsible for delays or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters
• Government restrictions or orders
• Transportation disruptions
• Power or infrastructure failures
• Cyber incidents
• Supplier or manufacturer disruptions
• Other events beyond reasonable control

20. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising in connection with these Terms or the services provided by the Company shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat.

21. Grievance and Customer Support

For complaints, service-related concerns, quotation enquiries, or other support requirements, customers may contact us using the details below:

22. Changes to These Terms

Fairdeal Corporation may update or modify these Terms from time to time to reflect changes in our services, business practices, legal requirements, or applicable regulations.

Updated Terms will be published on this Website. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.

23. Contact Us

If you have questions regarding these Terms & Conditions, please contact Fairdeal Corporation:

• Company: Fairdeal Corporation
• Email: sales@fairdealinc.com
• Phone: +91 99250 00105
• Location: Ahmedabad, Gujarat, India
• Website: Fairdeal Corporation